Some places are meant for isolation and Dancing Bear is your solace!

We are so pleased to welcome you back to Dancing Bear Lodge. We want to assure you that our number one priority is the health and safety of our guests and team. Please review information about some changes you can expect when you arrive and during your stay at Dancing Bear Lodge & Appalachian Bistro, while still offering the rustic comfortable accommodations and world-class dining that you have come to know and expect.

Here’s what makes us stand apart and what makes our accommodations a welcome respite:

General Property Information

The property has been deep cleaned and sanitized. We are maintaining a schedule of multiple sanitation cleanings daily to ensure safe and comfortable environments for our guests and team.

Hand sanitizer stations are located throughout our properties.

Disposable masks are available upon request.

Arrival and Departures

We have instituted virtual check-in, so there is no need to come into contact with anyone before accessing your accommodations. Each accommodation is accessible via “Drive to your Door” as you are assured of “bee-lining” to your door, quickly, efficiently, and with zero contact.

Guests will receive a final bill via email prior to departure, so it will not be necessary to visit the Front Desk to complete your check-out.

Housekeeping

We want to provide you the highest level of service and attention, but we understand if you prefer to limit team members entering your room. To accommodate personal preferences, we are offering two options for Housekeeping services:

Housekeeping Standard Service: Our team will access your room once daily to provide make up service.
Housekeeping Daily Drop Service: We understand some of you may not want to share your space with others once you arrive, so we will stock your room appropriately for the entire stay and deliver as necessary, fresh linens and amenities to your door or porch upon request.

(All procedures and adapted programming are subject to change based on guidance from the CDC and applicable governmental authorities.)

Your Dining Experience

Our entire team has completed an advanced handwashing and sanitation class, and all front and back of house employees are being temperature scanned upon arrival for their shift.

To ensure a pleasant and safe dining experience, table spacing has been adjusted to allow for six feet between tables. Guests will be seated at every other booth, or every other table to ensure proper spacing.

While we are always diligent in maintaining health and sanitation codes, surfaces will be sanitized with increased regularity.
Social distancing will be practiced throughout any activity for both team and guest safety where applicable.

We understand that you may not be comfortable with indoor dining at this time so we are still offering an OPTIONAL “Window/Take Away Service.” So our guests can now choose to enjoy dinner in the Bistro (with proper distancing) or on our deck, our Landing, our Event Lawn, in their cabins, or Take Away. While bar seating is still unavailable, We will have a walk-up bar with wine or spirits available.

As for our nightly S’mores by the fire pit –we have implemented a single-serve, pre-packaged ingredients and single-use roasting sticks for added precaution. The fire pit must be limited to under 6 people until such time as that restriction is removed.

Our current Bistro hours of operation are Wed-Sun 5-9 pm.

More to Enjoy

Don’t forget to stop by our sister property the Apple Valley Mountain Village. Enjoy a variety of shopping from our two stores, The General Store and the Apple Valley Mountain Store. Satisfy your hunger with a delicious meal at the Apple Valley Cafe.

The experience wouldn’t be complete without a stop at The Dancing Bean Coffee House, The newest addition to The Dancing Bear family! Located within the Apple Valley Mountain Village on US 321, next to the new Dancing Bear guest check-in center.

Open daily at 8:00 am, The Dancing Bean offers counter service, seasonal fire-side indoor seating, outdoor deck seating, board games, free Wifi, and we are pet-friendly!

Concerned about COVID-19? We are too. Call in your order, come to the designated carry-out parking, and your order will be brought out to your car. Safe and easy!

Please contact our team if you have any questions.

All procedures and adapted programming are subject to change based on guidance from the CDC and applicable governmental authorities.

Sincerely,
The Dancing Bear Lodge Team

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