Dancing Bear Lodge and Appalachian Bistro Logo

Privacy Policy for Dancing Bear

​1. Company Information

DB OPCO LLC
7140 E. Lamar Alexander Parkway
Townsend, TN 37882
Email: [email protected]
Phone: 865-448-6000

2. Services Provided

Our website provides information about our lodging, dining, and events, and allows you to:
Make lodging and restaurant reservations
Purchase merchandise, gift cards, and event tickets
Learn more about our services and offerings

3. Reservations, Payments & Cancellations

Reservations and event bookings are confirmed only upon payment or deposit as specified during checkout.
All major credit cards are accepted.
Cancellation and refund terms are outlined in your reservation confirmation and agreement and may vary depending on the booking type.
Gift cards are non-refundable and not redeemable for cash unless required by law.

4. Shipping & Delivery

We may ship merchandise purchased through our online store. Shipping times and costs are provided at checkout. We are not responsible for delays caused by carriers or incorrect shipping information provided by customers.

5. User Accounts

If you create an account on our website, you are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

6. User Conduct

By using our website, you agree not to:
Use the site for unlawful, fraudulent, or harmful purposes
Post or transmit offensive, abusive, or infringing content
Attempt to gain unauthorized access to our systems or data
Copy, scrape, or misuse content, logos, or images without permission

7. Intellectual Property

All content on this site, including text, images, logos, and designs, is the property of DB OPCO LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute our content without written permission.

8. Age Restrictions & Alcohol Disclaimer

Some of our services involve the sale and serving of alcohol. By purchasing or consuming alcoholic beverages on our property or at our events, you confirm that you are at least 21 years of age and are responsible for complying with all applicable alcohol laws.

9. Disclaimers & Limitation of Liability

We make reasonable efforts to keep our website and services accurate and up-to-date, but we do not guarantee that the site will be error-free or uninterrupted.
We are not liable for any damages resulting from use of the site, reservations, or purchases, except as required by law.
To the fullest extent permitted by law, our liability is limited to the amount paid for the specific product or service at issue.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

11. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles. Any disputes shall be resolved in the courts located in Blount County, Tennessee.

12. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with the “Last Updated” date revised accordingly. Continued use of our site after changes means you accept the updated Terms.

13. Contact Us

For questions about these Terms & Conditions, please contact us at:
DB OPCO LLC
[email protected]
865-448-6000